Returns is suspended during FMCO. Please do not returns any orders via shipping. We will not be held responsible for any lost orders. Returns would be extended to after the FMCO is lifted.

With our commitment towards customer service, sending items back is just as easy as ordering. We can accept return or exchange by delivering them to our registered office.

Please note: For purchases on our Online shops, we only allow refund in online store Return Credit. Kindly note promo discount that has been applied would not be refunded. For hygiene reasons, strictly no refunds or exchanges on any panties, girdles and men briefs. Rmail us at [email protected] for further assistance.

E- receipt or order confirmation must be presented when returning or exchanging items purchased online at our consultant visits.

Return Eligibility
The period of returns acceptable will be within 21 days from the day the order gets dispatched from our warehouse. Returned goods should be unused, clean and undamaged, in original tags and packaging. For hygiene reasons, strictly no refunds or exchanges on any panties, girdles and men briefs.

The return product together with a valid Return Label should reach our designated stores within 5 working days from the date of issuance of the Return Label.

You may return your order(s) via post/courier directly to our office using a traceable mode of delivery.

Exchange Policy
The period of exchange acceptable will be within 21 days from the day the order gets dispatched from our warehouse. Exchanged goods should be unused, clean and undamaged, in original tags and packaging. For hygiene reasons, strictly no refunds or exchanges on any panties, girdles and men briefs.

The return product together with a valid Exchange Label should reach our designated retail stores by post within 5 working days from the date of issuance of the Exchange Label.

The 1 to 1 exchange item should be the same value as the price customer paid online.

Refunds
We will refund the purchase price of the relevant product(s) returned to us excluding delivery charges (if any). Refunds will be given in online store return credit within 5 working days. Kindly note promo discount that has been applied would not be refunded. For hygiene reasons, strictly no refunds or exchanges on any panties, girdles and men briefs.

Returns can only made one time per order number. Meaning that any order made with return credit cannot be returned the consequent time.

As of: July 2021

This Agreement sets forth the general terms and conditions whereby these terms and conditions ("Terms” or “Agreement") is a legal agreement between the Mobile Application Developer ("the Application Provider", "us", "we" or "our") and the person, company or organization (“You”, “Your” or “User”) on the use of the our website and mobile application and any of its products or services (collectively, "Mobile Application" or "the Product").

The Product is to be obtained only through Apple’s software distribution platform (“App Store”) and through Google’s software distribution platform (“Google Play Store”). The “App Store” and “Google Play Store” are referred to in this Agreement as “Services”. By installing and/or using the Product provided by the Application Provider, You are confirming your acceptance of this Agreement and you are agreeing to become bound by the terms of this agreement.

The Product transacted through the Services are licensed, not sold, to You for use only under the terms of this Agreement. The Application Provider reserves all rights not expressly granted to You. The Product is to be used on devices that operate with Apple’s operating systems (“iOS” and “Mac OS”) and/or with Google’s operating system (“Android”) and the aforementioned devices are referenced in this Agreement as “Devices”. The App Store Terms and Conditions and the Google Play Terms of Service are referenced in this Agreement as “Usage Rules”.

A. Scope of License:
This license granted to You for the Mobile Application by the Application Provider is limited to a non-transferable license to use the Product on any Devices that You own or control and as permitted by the Usage Rules. This license does not allow You to use the Product on any Devices that You do not own or control. You may not copy (except as expressly permitted by this license and the Usage Rules), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Mobile Application, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open sourced components included with the Mobile Application). Any attempt to do so is a violation of the rights of the Application Provider. If You breach this restriction, You may be subject to prosecution and damages. The terms of the license will govern any upgrades provided by the Application Provider that replace and/or supplement the original Product, unless such upgrade is accompanied by a separate license in which case the terms of that license will govern.

B. Accounts and membership
If you create an account in the Mobile Application, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. You also agree not to use the Product in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and that the Application Provider is not in any way responsible for any such use by You, nor for any harassing, threatening, defamatory, offensive or illegal messages or transmissions that You may receive as a result of using the Product. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

C. User content
We do not own any data, information or material ("Content") that you submit in the Mobile Application in the course of using the Product. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may, but have no obligation to, monitor Content in the Mobile Application submitted or created using our services by you. Unless specifically permitted by you, your use of the Mobile Application does not grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose. But you grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Product to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable.

D. Consent to Use of Data:
You agree that the Application Provider may collect and use technical data and related information, including but not limited to technical information about Your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to You (if any) related to the Mobile Application. We may use this information, as long as it is in a form that does not personally identify You, to improve our products or to provide services or technologies to You.
E. Backups

We perform regular backups of the Content, however, these backups are for our own administrative purposes only and are in no way guaranteed. You are responsible for maintaining your own backups of your data. We do not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly. We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty.

F. Termination.
The license is effective until terminated by You or by the Application Provider. Your rights under this license will terminate automatically without notice from the Application Provider if You fail to comply with any term(s) of this Agreement. Upon termination of the license, You shall cease all use of the Mobile Application, and destroy all copies, full or partial, of the Mobile Application.

G. Service; Third Party Materials.
The Mobile Application may enable access to Application Provider’s and third party services and websites (collectively and individually, “Service”). Use of the Service may require Internet access and that You accept additional terms of service. You understand that by using any of the Service, You may encounter content that may be deemed offensive, indecent, or objectionable, which content may or may not be identified as having explicit language, and that the results of any search or entering of a particular URL may automatically and unintentionally generate links or references to objectionable material. Nevertheless, You agree to use the Service at Your sole risk and that the Application Provider shall not have any liability to You for content that may be found to be offensive, indecent, or objectionable. Certain Service may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party websites. By using the Service, You acknowledge and agree that the Application Provider is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. The Application Provider does not warrant or endorse and does not assume and will not have any liability or responsibility to You or any other person for any third-party Service, Third Party Materials or websites, or for any other materials, products, or services of third parties. Third Party Materials and links to other websites are provided solely as a convenience to You. You agree that any Service contain proprietary content, information and material that is protected by applicable intellectual property and other laws, including but not limited to copyright, and that You will not use such proprietary content, information or materials in any way whatsoever except for permitted use of the Service. No portion of the Service may be reproduced in any form or by any means. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Service, in any manner, and You shall not exploit the Service in any unauthorized way whatsoever, including but not limited to, by trespass or burdening network capacity. In addition, third party Service and Third Party Materials that may be accessed from, displayed on or linked to from the Devices are not available in all languages or in all countries. The Application Provider makes no representation that such Service and Materials are appropriate or available for use in any particular location. To the extent You choose to access such Service or Materials, You do so at Your own initiative and are responsible for compliance with any applicable laws, including but not limited to applicable local laws. The Application Provider reserve the right to change, suspend, remove, or disable access to any Service at any time without notice. In no event will the Application Provider be liable for the removal of or disabling of access to any such Service. The Application Provider may also impose limits on the use of or access to certain Service, in any case and without notice or liability.

H. Intellectual property rights
This Agreement does not transfer to you any intellectual property owned by the Application Provider or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with the Application Provider. All trademarks, service marks, graphics and logos used in connection with our Product are trademarks or registered trademarks of the Application Provider. Other trademarks, service marks, graphics and logos used in connection with our Product may be the trademarks of other third-parties. Your use of the Mobile Application and services grants you no right or license to reproduce or otherwise use any of the Application Provider or third-party trademarks.

I. No Warranty:
You expressly acknowledge and agree that use of the Product is at your sole risk and that the entire risk as to satisfactory quality, performance, accuracy and effort is with you. To the maximum extent permitted by applicable law, the mobile application and any services performed or provided by the Application Provider are provided “as is” and “as available,” with all faults and without warranty of any kind, and the Application Provider hereby disclaims all warranties and conditions with respect to the mobile application and any services, either express, implied or statutory, including, but not limited to, the implied warranties and/or conditions of merchantability, of satisfactory quality, of fitness for a particular purpose, of accuracy, of quiet enjoyment, and non-infringement of third party rights. Application provider does not warrant against interference with your enjoyment of the mobile application, that the functions contained in, or services performed or provided by, the mobile application will meet your requirements, that the operation of the mobile application or services will be uninterrupted or error-free, or that effects in the mobile application or services will be corrected. No oral or written information or advice given by the Application Provider or its authorized representative shall create a warranty. Should the Product prove defective, you assume the entire cost of all necessary servicing, repair or correction.

J. Limitation of liability
To the fullest extent permitted by applicable law, in no event will the Application Provider, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the Application Provider has been advised as to the possibility of such damages or could have foreseen such damages.

In no event shall the total liability of the Application Provider and its affiliates, officers, employees, agents, suppliers and licensors, relating to the Product, to You exceed the amount of Ringgit Malaysia One (RM1.00). The foregoing limitations will apply even if the above stated remedy does not fully compensate you for any losses or fails of its essential purpose.

K. Indemnification
You agree to indemnify and hold the Application Provider and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Mobile Application or Service or any willful misconduct on your part.

L. Severability
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

M. Changes and amendments
We reserve the right to modify this Agreement or its policies relating to the Mobile Application or services at any time, effective upon posting of an updated version of this Agreement in the Mobile Application. When we do, we will revise the updated date at the bottom of this page. Continued use of the Mobile Application after any such changes shall constitute your consent to such changes.

N. Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Mobile Application or its services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Mobile Application and its services.

O. Jurisdiction
The laws of Malaysia, excluding its conflicts of law rules, govern this Agreement and your use of the Product. Your use of the Mobile Application may also be subject to other local, state, national, or international laws.

Contacting us
If you have any questions about this Agreement, please contact us.

By email: [email protected]

This document was last updated on July 13th, 2021

Effective date:

Centella Asiatica Trading Sdn. Bhd. ("us", "we", or "our") operates the JCactier/女人街 mobile application and website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions: -

“Service”
Service is the JCactier/女人街 website and mobile application operated by Centella Asiatica Trading Sdn. Bhd.

“Personal Data”
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

“Usage Data”
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

“Cookies”
Cookies are small files stored on your device (computer or mobile device).

Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected: -

“Personal Data”
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Email address;
First name and last name;
Phone number;
Address, State, Province, ZIP/Postal code, City.

“Cookies and Usage Data”
Usage Data
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

“Tracking & Cookies Data”
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


Use of Data
Our Service uses the collected data for various purposes:
To provide and maintain the Service;
To notify you about changes to our Service;
To allow you to participate in interactive features of our Service when you choose to do so;
To provide customer care and support;
To provide analysis or valuable information so that we can improve the Service;
To monitor the usage of the Service;
To detect, prevent and address technical issues;

Transfer of Data
Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Malaysia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Malaysia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data
We may disclose your Personal Data in good faith and in the belief that such action is necessary based on, but not limited, to the following grounds:
To comply with a legal requirement and obligation;
To protect and defend the rights or property of the Service;
To prevent or investigate possible wrongdoing in connection with the Service;
To protect the personal safety of users of the Service or the public;
To protect against legal liability.

Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers
We may employ third party companies and/or individuals to facilitate our Service to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties will have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purposes.

Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site and we strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time and we will notify you of any changes by posting the new Privacy Policy on this page. We will also let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes as changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us:-

By email: [email protected]